We're experiencing a lot of demand for our products. This means a product may often be out of stock.
You can place an order and it will ship when all products are in stock. The orders will ship as first come first serve. If you wait until everything is in stock before ordering, your order may not ship for a long time (especially Unitanks).
Card payments are reserved for a week or two and then refunded. We charge the cards used when we ship the order.
If you want to preorder a larger order (Brewing system, unitank etc,) you can email firstname.lastname@example.org and get an invoice before shipping, rather than paying with a card. Business accounts have this option in checkout.